Physician Advisory Services
DEiPhyB™ (Developing Emotionally Intelligent Physician Behavior)
As a physician, you are rigorously trained to diagnose and treat illness. You’re an expert in your medical field with a deep knowledge of complex scientific matters. But as you’ve advanced in your career, you’re now being asked to supervise employees and teams, serve on committees, and interact with patients and families on a personal level. Standard medical training hasn’t equipped you for these non-medical challenges. DEiPhyB™ is here to help. Our proprietary program will train you in emotional intelligence and provide you with the leadership skills you need to thrive in today’s medical environment.
Why Emotional Intelligence Is Important
According to Daniel Goleman, an expert in emotional intelligence, emotional intelligence (EQ) is a major factor in leader performance, significantly outweighing technical skills and even IQ. When comparing high performers to average performers, 90% of the difference in leadership effectiveness and capability stems from emotional intelligence.
The effects of emotional intelligence are widespread. Your staff will see that you support respect and fairness and will flourish under your relationship-building leadership. Your peers will observe your new positive behavior and will be influenced to modify their behavior, through the behavior contagion effect. Your patients will appreciate your heightened compassion and greater communication skills. You’ll even see an impact on patient recovery rates, as research shows that physician emotional intelligence can have a significant impact on healing. In addition, your patients are far less likely to file a malpractice suit in the event of a medical mistake.
Why Coaching Is Better Than Training
Training teaches information by engaging the brain’s neocortex. Advising develops thought processes and behavior by engaging the limbic system. DEiPhyB™ is a advising process that teaches clients to identify their intrinsic motivation, the most powerful foundation for true change. The program is an intensive, year-long process that provides a continuous loop of feedback, practice, feedback to ensure lasting results.
The finances speak for themselves. The cost to replace a troubled physician is 1.5x their salary, and the cost to replace unhappy staff who work with a troubled physician is 3-5x their salary, according to recent research. In comparison, the DEiPhyB™ program pays for itself in just a few physician paychecks.