When Captain Abrashoff took over as commander of USS Benfold, it was like a business that had all the latest technology but only some of the productivity.
Knowing that responsibility for improving performance rested with him, he realized he had to improve his own leadership skills before he could improve his ship. Within months, he created a crew of confident and inspired problem-solvers eager to take the initiative and responsibility for their actions.
The slogan on board became “It’s your ship,” and Benfold was soon recognized far and wide as a model of naval efficiency.
How did Abrashoff do it? Against the backdrop of today’s United States Navy, Abrashoff shares his secrets of successful management.