Knowing that responsibility for improving performance rested with him, he realized he had to improve his own leadership skills before he could improve his ship. Within months, he created a crew of confident and inspired problem-solvers eager to take the initiative and responsibility for their actions.
The slogan on board became “It’s your ship,” and Benfold was soon recognized far and wide as a model of naval efficiency.
How did Abrashoff do it? Against the backdrop of today’s United States Navy, Abrashoff shares his secrets of successful management.